Showing posts with label iPhone 7 Repair Program. Show all posts
Showing posts with label iPhone 7 Repair Program. Show all posts

Sunday, February 25, 2018

Apple Launches iPhone 7 Repair Program for Models Showing 'No Service'

Apple comes up with Repair Program for iPhone 7 suffering from “No Service” issue

A number of iPhone 7 devices were suffering from a technical glitch wherein devices showed no services right in the status bar. Apple’s Repair Program will help all the users with the faulty iPhone 7 to get respite from being unable to call others in need. Apple became aware of the iPhone 7 and iPhone 7 Plus loss of cellular service issue and started the investigation immediately. . This issue was quite annoying for the users as there was nothing wrong with the tower reception the cellular coverage are available to the users without any interruptions.

Apple has investigated this problem in the iPhone 7 devices and came up with the conclusion that one hardware component has simply malfunctioned. Apple has even advised the authorized service providers to aid and instruct customers how to deal with their affected iPhone 7 and iPhone 7 plus models. The usual way of fixing any cellular reception related issue is to remove and reinsert the devices’ SIM card but that wouldn’t be much avail in this case.

Component malfunction is the reason

The investigation conducted by the Apple sheds light that a small percentage of the iPhone device manufactured specifically in-between September 2016 and February 2017 has suffered from this issue. In order to appease the customer Apple has decided to launch a Repair Program wherein it will be repairing iPhone 7 free of charge after checking it for the symptoms.

The reason behind the issue is mainly attributed to the failure of a hardware component present on the main logic board. Since it is hardware issue it is possible to fix by sending out an OTA update rather it will need proper repairing which isn't cheap either.

The model number of iPhone 7 affected by this issue and which happens to be eligible for the Apple's Repair Program includes

  •  A1660, A1780 - China 
  •  A1660 - Hong Kong, Macao, US 
  •  A1779 - Japan

Keeping customers happy with Repair Program

Apple has promised only to invest its time and resources in repairing the affected iPhone 7 models which has been manufactured ion the last two years. These models comprise of the iPhone 7 devices which came out after the successful reception of the first retail sales of the units globally. It should be noted that the iPhone Plus is not the part of the Apple's Repair Program.

The silver lining here for the customers is that Apple is willing to reimburse the amount for those who had already paid to get their iPhone 7 repaired prior to the commencement of this Repair Program.Way back in 2016 Apple has made internal inquiry into the wellbeing and performance of its iPhone line-up and it was found that the iPhone 7s was suffering from this bug issue. Afterthe dismal performance of the Apple iPhone X in terms of units sold has left Apple no choice but come up with a customer friendly Repair Program for the faulty iPhone 7.